Our Culture

Conestoga Bank is a stimulating place to work and grow. We emphasize teamwork, inclusion, and the highest ethical standards. You’ll find Conestoga Bank a place where you can flourish by applying your expertise, learning new skills, and sharing what you know with your colleagues. Customer service is vital to our success, and we hold ourselves to the highest standards of excellence.

Employee Motivation and Development
We nurture talent, enthusiasm, and ambition.

Diversity
From across the generations and the cultural spectrum, we welcome, embrace, and support a diverse workforce. Conestoga Bank provides an environment that celebrates individual uniqueness and enables all employees to contribute to our success and share in the rewards. We believe that our similarities and differences offer endless opportunities for personal, corporate, and community development.

Training
Conestoga Bank has partnered with a number of organizations that allow us to offer several programs that can help you grow your future. All team members take a minimum of 4 courses a year to aid in their professional development. You can take advantage of a tuition reimbursement program to help you stay up-to-date with the latest business solutions and technologies. And our commitment to ongoing education is reinforced by company-sponsored training in areas that include management development and technical skills. We also encourage our team members to share their knowledge and provide them with the resources and support to do so.

Conestoga Bank Constitution

Every team member is an important member of the Conestoga Team, and Team Member ownership of the company is encouraged and valued. Valued Team Members share a deep commitment to perform every task with excellence and enthusiasm to ensure friendly, prompt, reliable, and economical service to every customer. Valued team members care about the company and constantly promote the company to everyone with whom they come in contact. When the Conestoga team has done their job well, we have more customers with deeper relationships who feel as though Conestoga has added value to their lives.

The Conestoga Bank Constitution is the foundation upon which our company is based. It details the basic values used to conduct our business.

1. Enhancing shareholder value is the top priority of every team member. We do this by selling valued products and services to our customers. We strive to exceed our customers’expectations at all times. Cost-effective, ongoing achievement of total customer satisfaction is the foundation of our business.
2. We hold ourselves to high ethical standards and always strive to do what is right, even if it is not the easiest or most profitable course of action. We treat each team member and customer with respect and dignity. We build trust in others by conducting ourselves in a consistently trustworthy manner.
3. We communicate with each other openly, honestly, directly, and politely, regardless of position within the company. We consistently share a positive outlook with our customers and teammates.
4. Strategies, goals, and objectives, established to enhance customer value and to ensure consistent customer satisfaction and team member development, are clearly defined and universally communicated and monitored. We plan our work and work our plans.
5. Doing a high quality job for every required task is the hallmark of our business. We strive to do things right the first time and delight our customers in the process.
6. We are committed to the improvement of the customer experience by being committed to improvement of our systems, technology, and processes. We are committed to the ongoing training and betterment of ourselves. We value an environment that promotes constant learning and personal development.
7. Ingenuity, initiative, and creativity are supported throughout the organization. We recognize those team members who create better and more efficient ways to serve our customers through innovative products, services, and delivery mechanisms. Change and experimentation are encouraged.
8. Our workplace is a safe and comfortable place for our customers and ourselves. Business is conducted with a spirit of cooperation and trust.
9. We recognize the importance and power of teamwork. Together, we share a sense of ownership and responsibility rooted in our common vision of exceeding our customers’ expectations. Regardless of job title or organizational structure, we share information and expertise in our never-ending quest for total customer satisfaction.
10. We recognize our community responsibilities and give of our time and resources to improve the communities we serve, as individuals and as a company. We are committed to knowing and caring about the people, businesses, institutions - and other organizations that we serve and with whom we live, and to maintaining healthy and satisfying personal lives.